The social of social software has still not being captured comprehensively, yet. Why is that? Social aspects of communication are relevant for implementation as well as for design. They are pretty well investigated in principle. This blog series likes to fill some knowledge gaps towards this issue. Lets start with the relation between Turn-Taking and design.
The design of an enterprise microblogging platform affects the mode of how and about what we communicate. Why? Easy: Because like with face-to-face interaction using social software is determined by informal rules that shape our behavior.
We know from interaction research the following example: